Job Description

JobTarget is a leading company in the online job search and recruiting industry. Our team is comprised of experts in recruitment, ecommerce, and online job search. Our products are used by thousands of corporate recruiters and reach millions of job seekers. Our revenues are growing, and we are looking to expand our team. The company values work life balance, rewarding risk and creativity, and an open culture.

About the Role

The Client Success Specialist maintains business relationships by serving as a Federal Contract Compliance Programs (OFCCP) compliance expert for clients and internal stakeholders. The position is ideal for a “people person,” by nature, who has a hybrid of problem solving, and technology skills required to master the compliance product and grow customer retention.

Responsibilities

• Successfully Implement new compliance clients and performing quality assurance before and after launch.
• Perform compliance renewal checks for customers.
• Work closely with Relationship Managers on client account strategies.
• Answer basic OFCCP compliance questions as it relates to compliance program.
• Run and review compliance reports.
• Enter, review and resolve tickets/issues within JobTarget's ticketing system.
• Follow-up and document resolution of issues as needed.
• Give regular status updates on tasks being performed.
• Other tasks as assigned.

Required Skills

• College degree.
• Excellent communication skills - You are comfortable speaking with customers and decision-makers about meeting their needs.
• Hard worker, creative problem solver, self-motivated and driven to succeed.
• Great attitude and strong organizational skills.
• Intermediate to advanced computer skills required.
• Ability to understand technical material and translate it to a non-technical audience.
• Proven ability to learn new concepts quickly.
• Outstanding attention to detail.

JobTarget provides a high-energy growth environment, along with a competitive base salary and excellent benefits including PTO, medical, dental and 401(k) with match. Employees may also be eligible to participate in JobTarget's Equity Incentive Plan. Compensation commensurate with experience. JobTarget is an equal opportunity employer.