Stamford, Connecticut, United States | Full-Time | 30+ days ago
JobTarget is a leading company in the online job search and recruiting industry. Our team is comprised of experts in recruitment, ecommerce, and online job search. Our products are used by thousands of corporate recruiters and reach millions of job seekers. Our revenues are growing, and we are looking to expand our Support team. The company values work life balance, rewarding risk and creativity, and an open culture. As a Technical Client Support Representative, you will ensure that fast, friendly, efficient customer service is provided. You will be pivotal in providing excellent customer service to ensure the health and retention of JobTarget's clients.
The key responsibilities include, onboarding, client support and technical support, with focus on responding to chat, incoming calls and email requests from clients. You will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving client inquiries.
JobTarget provides a high-energy growth environment, along with a competitive base salary and excellent benefits including PTO, medical, dental and 401(k) with match. Employees may also be eligible to participate in JobTarget's Equity Incentive Plan. Compensation commensurate with experience. JobTarget is an equal opportunity employer.