Bluegreen Vacations Corporation

Confirmation Specialist

Orlando, Florida, United States   |   30+ days ago

Job Description

PURPOSE:

The Confirmation Specialist is responsible for answering inbound calls and making outbound calls in a timely manner, being pleasant and helpful to all guests, and providing accurate information. The qualified Confirmation Sepcialist is also responsible for scheduling and rescheduling vacation travel dates when applicable, and attempting to upgrade the base vacation, generating additional revenue for themselves and the company.


REQUIREMENTS:

High school diploma

Open availability - MUST work weekends

2 years in a customer service or sales environment


Your career with Bluegreen Vacations includes:
  • Paid Training
  • Attractive compensation plan
  • Medical, dental and vision plans
  • 401 (k) with company match
  • Generous paid time off plans – increase with tenure
  • Associate Use of Resorts Program (up to 7 nights at $75 for the entire stay – four times a year)
  • Education Assistance Program for qualified areas of study (hospitality, business, human resources, etc)
  • Career growth opportunities
  • Life Insurance, Short Term and Long Term Disability Plans
  • Fun, friendly work environment
  • Beautiful office conveniently located off I-4 and near the Millenia Mall

MINIMUM QUALIFICATIONS (Skills, Knowledge, Ability, etc.):
  • Open Availability - No restrictions
  • High school diploma or equivalent
  • Experience in timeshare industry preferred
  • One years experience in a call center or customer service environment
  • Very strong sales techniques
  • Excellent verbal and written communication
  • Self-motivated, positive, hardworking individual
  • Must be extremely organized, able to multitask, have excellent problem solving skills and demonstrate the ability to exercise good judgment in pressure situations
  • Demonstrate working experience with MS Office Outlook, Word, Excel, Power Point

“We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.”

-> SOFTWARE COMPATIBILITY <-

Our career opportunity portal works best when you are using the following systems and browsers:

Windows:

  • Internet Explorer version 8.0 and 9.0

  • Firefox version 18.0 and 19.0

MAC:

  • Firefox version 18.0 and 19.0 (for external job seekers only)