Job Description

Short Description:

NC FAST requires the services of a Salesforce Application Developer to support maintenance and enhancement of a Salesforce Provider Portal and new projects like ESAP within the NC FAST application.

Complete Description:

The North Carolina Department of Health and Human Services requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology(NC FAST) application. This portal will be used by providers who are accepting and providing childcare services for children of essential workers. The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal. Responsibilities include compiling requirements for the Salesforce application to enable varied business functions, managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform. This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment. The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in child care facilities during these pandemic times. Also the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries. Division may also continue with school age family support process. In addition to the continuation of operations with Emergency Child Care portal, this position will explore options to increase usability of existing Subsidized Child care provider portal and support similar needs within the Child Welfare area in NC FAST to develop applications for new or extended functionality.