Food/Beverages
Customer Service
Full-Time
0-1 Year
Job Description
The Bronze Buffalo Ranch at Teton Springs is a membership-based leisure, destination, travel, adventure, and tourism company. The Bronze Buffalo Ranch provides professional services including lodging, hospitality, special events, adventure operations, golf, rentals, retail, food and beverage products, and sales services. We work passionately on our mission to honor the spirit of the American West, elevate community and to live passionately by awakening the spirit through a connection with the outdoors. Bronze Buffalo is also committed to philanthropy, sustainability and giving back. We consider employees our finest asset as brand ambassadors and encourage them to deliver the finest results.
You don't just work at Bronze Buffalo. You become one of the best reasons why our members & guests come back again and again. It's our aim to provide a warm and inviting community atmosphere for our members & guests. We believe every employee should play a key role in helping enrich the guests' mind, body, and spirit during their experience with us. This takes a dedication to real, genuine hospitality and an appreciation for innovative service. We are a team, and we act like it. We also believe, as Bronze Buffalo management, in a commitment to providing a secure and enjoyable work environment for every employee - one that promotes teamwork, honesty, mutual respect, personal growth and career advancement.
Job Requirements
As a Banquet & Events Team Member, your goal will be to provide our guests with outstanding customer service and actively help to improve their overall club experience by delivering support and manually setting up, breaking down and servicing all banquet and event needs. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills.
- Communicate with supervisor throughout shift and be aware of any work needing attention.
- Set up all meeting rooms to the specifications of the guest. This includes considerable physical transport of large, heavy materials such as tables, chairs, dance floors, etc., from storage area to meeting rooms.
- Supply and replenish meeting rooms with clean glasses and fresh water.
- Break down all meeting rooms where meetings have concluded. Return all set-up to storage closet to ensure room is available to be reset for the next function.
- Maintain an established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
- Perform any general cleaning tasks using standard resort cleaning products as assigned by the supervisor to adhere to health standards.
- Handle, store, and label all hazardous substances safely. If any incidents occur during the handling of hazardous substances report immediately and refer to the information in the Safety Data Sheet.
- Clean up unexpected spills, or special guest requests.
- Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
- Perform any other duties as assigned by the Banquet Manager, Lead set-up position, and/or Banquet Captain.
· Responsible for maintaining a consistent, regular attendance record.
JOB TYPE
· Full-time Seasonal
SCHEDULE NEEDS
· Day shift, Holidays, Monday to Friday, Night shift, and Weekends
The Bronze Buffalo Ranch at Teton Springs is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or based on disability or any other federal, state, or local protected class.