Hourly
Real Estate/Property Management
Customer Service
Full-Time
2-3 Years
None
H.S. Diploma/Equivalent
Job Description
Are you an experienced and dedicated leasing professional looking for a new opportunity? We're seeking someone who is hard-working and passionate about driving growth in the property management industry. Apply today and be a part of our Class A, Downtown Cincinnati, Ohio team!
ABOUT US
Rookwood Properties, Incorporated has been a trusted leader in property development and management since 1966. With a diverse portfolio spanning residential, office, industrial, and retail properties, we proudly manage over 1600 market apartment units, office spaces, retail outlets, and warehouses across multiple regions, including Cincinnati, Northern Kentucky, Louisville, Columbus, Dayton, Ohio, and South Carolina.
Job Type: Full-time
KEY RESPONSIBILITIES
As a Leasing Manager, you'll play a pivotal role in delivering exceptional customer experiences to both prospective and current residents for the downtown Cincinnati area. Your responsibilities will include:
- Lease apartments and promote the property's products and services with professionalism and enthusiasm.
- Prepare and explain all lease-related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents.
- Demonstrate thorough product knowledge of major competitors in the area.
- Uphold consistency and excellence in all interactions by adhering to company leasing consultant guidelines.
- Maintain an unwavering commitment to high-level customer service, promptly addressing resident requests and resolving issues to ensure resident satisfaction.
- Assist in the day-to-day operations of the apartment community, collaborating closely with the Property Manager to ensure apartments are move-in ready and maintained to our high standards.
- Utilize excellent telephone and personal sales skills to respond to inquiries, conduct site tours, and effectively sell to prospects, with a focus on optimizing occupancy.
- Adhere to all Fair Housing laws and established policies and procedures in the qualification, screening, and acceptance of applicants for residency.
- Keep accurate prospect, traffic, and leasing data, and assist with other computer data entry tasks as required.
REQUIREMENTS
- Strong proficiency in Microsoft Office required.
- Demonstrated Sales and/or Customer Service Skills.
- Experience with property management software, preferably Rent Manager.
- Prior experience in leasing or property management (minimum of two years).
- Excellent organizational and interpersonal skills.
- Familiarity with data entry, phone etiquette, and email correspondence.
BENEFITS
Our company provides competitive compensation along with an extensive benefits package for Full-Time employees, encompassing the following:
• Comprehensive Medical and Dental Insurance coverage
• $40,000 Company-paid Life Insurance with the option for Supplemental Life Insurance
• Company-paid Short and Long-Term Disability benefits
• Generous Paid Time Off and Paid Holidays
• 401(k) Retirement Savings Plan with Company Match
• Housing Discounts for employees
• Commissions and additional Work Perks to enhance your experience!
Job Requirements
To learn more about Rookwood Properties, visit our website at www.rookwoodproperties.com. Rookwood Properties is an Equal Opportunity Employer. As a condition of employment, a satisfactory background and MVR checks are required.