Job Description

Join our Team and Make a Difference!
 
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

Primary function:

The individual in this hybrid role will evaluate needs and provide our customers with home accessibility solutions.

The qualified individual must have relationship building skills that will enable them to build trust with potential customers and third-party referral agencies. The individual must have an understanding of the potential challenges that our customers face and be able to conduct an in-depth needs analysis for the customer. As a subject matter expert, the individual must be able to make recommendations and present solutions with purchase options.

Essential functions:

Evaluation/Sales:

· Schedule and meet with clients and their families on a daily basis for leads generated from the local U.S. Department of Veterans Affairs office, Lifeway suppliers, or other referral sources.

· Conduct needs assessment of home and discuss with client recommendations that will enable customer to safely and effectively navigate activities of daily living, such as entering and leaving the home, moving from one level to another in the home, utilization of bathrooms, bedrooms and other areas where movement can cause a fall.

· Present solutions to client and customers and demonstrate how these life changing solutions can be installed into the home.

· Utilize Lifeway tools and measurement protocols to determine feasibility of Lifeway products that are needed.

· Produce an estimate and proposal for customers, if necessary

· Customer education and assistance in purchase options, financing, rental options

· Complete documentation for new clients to ensure we have all appropriate paperwork to set up a client for installation

· Respond to client questions and concerns; assess Client needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.

Supervisory Responsibilities:

· None

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?

Lifeway Mobility is an Equal Opportunity Employer