Job Description

Hendrick Automotive Group

Summary: The Facilities HVAC Technician performs a wide variety of skilled and semi-skilled maintenance and repair tasks on HVAC systems for all assigned Hendrick facilities, furnishings and related equipment.

Supervisory Responsibilities: None.

Essential Duties and Responsibilities include the following:

• Preventative Maintenance/Reactive Repairs at Hendrick Family properties. Responsible for quarterly maintenance at each Hendrick Family Property, this task will be self-performed, if repairs or replacements require third-party vendor, will be responsible for scheduling and managing the third-party vendor along with dedicated Real Estate resources.
• Quality control inspections: will complete inspections of all Hendrick properties with the goal of providing an annual HVAC Q/C report for every location to drive vendor accountability.
• Diagnosis, and repair of problem areas: will respond to, provide direction, or personally complete repairs of any troubled areas identified by Real Estate teammates.
• Gathers estimates and negotiates cost of repairs, when applicable.
• Attend monthly one-on-ones to discuss individual updates, goals, challenges as well as review your updates, goals, challenges, and performance KPIs.
• Properly documents all support inquiries in company tracking system
• Maintain a high level of courteous customer service
• Maintains an organized, clean and safe work area
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

• Accountability - ability to accept responsibility and account for his/her actions.
• Accuracy - ability to perform work accurately and thoroughly.
• Detail-Oriented - ability to pay attention to the minute details of a project or task.
• Reliability - being dependable and trustworthy.
• Responsible - ability to be held accountable or answerable for one’s conduct.
• Safety Awareness - ability to identify and correct conditions that affect employee safety.
• Oral Communication - ability to communicate effectively with others using the spoken word.
• Initiative - ability to make decisions or take actions to solve a problem or reach a goal.
• Analytical Skills - ability to use thinking and reasoning to solve a problem.
• Working Under Pressure - ability to complete assigned tasks in stressful situations.
• Troubleshooting - determining the causes of operating errors and deciding the action to take.
• Repairing - repairing items using needed tools and equipment.
• Problem Solving - ability to find a solution for or to deal proactively with work-related problems.

Desired Education:

√ GED

√ High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Desired Work Experience:

o up to 3 years

o 3-5 years

√ 6+ years

Education/Experience:

HVAC experience required. Strong mechanical and electrical aptitude required. Must be able to effectively utilize hand and power tools.

Certificates and Licenses:

√ Valid Driver’s License

√ Trade License preferred but not required.

Computer Skills:

Basic computer skills needed.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Requires strong communication skills and ability to interact well with others.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Requires vision (distance, depth) and the ability to wear Personal Protective Equipment (PPE) – safety glasses. Constantly stands, walks, manually manipulates, lifts/carries up to 50 pounds, and pushes/pulls up to 25 pounds. Frequently reaches outward, reaches above shoulder, climbs, crawls, squats or kneels, bends. Occasionally sits, lifts/carries over 50 pounds, and pushes/pulls over 50 pounds.

Environment Demands:

Frequently works indoors and outdoors, depending on the assignment. Frequent travel by car or airplane is required.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job cannot be performed remotely.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

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