Job Description

Rick Hendrick Chevrolet Buick GMC

Summary:

Full Time positions available on our Award Winning Sales Team at Hendrick Chevrolet Buick GMC Richmond!

Pay and Benefits:

• Employer Paid Healthcare Premium
• Starting Salary Pay Guarantee
• 401(k) Retirement Plan with Company Match
• Dental, Vision, Life Insurance
• Paid Company and Manufacturer Training
• Internal Career Advancement Opportunities
• Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
• Paid Time-Off up to 3 weeks Vacation
• Holiday and Sick Pay
• Employee Assistance Program
• Employee Discounts
• College Scholarship Program
• We treat you like family and give you every opportunity to be the best you can be!

Essential Duties and Responsibilities:

• Meets dealership sales goals.

• Maintains CSI at or above company standards.

• Greets customer and determines make, type, and quality of vehicle desired.

• Explains features and demonstrates operation of vehicle in showroom or on road.

• Suggests optional equipment for customer to purchase.

• Computes and quotes sales price, including tax, trade-in allowance, and discount.

• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.

• Arranges for delivery and registration of vehicle.

• Researches availability of models and optional equipment.

• Engages in business development.

• Addresses customer concerns.

• Follows Safeguards rules and regulations.

• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

College Degree. High School Diploma. Knowledge of Sales and Customer Service. Automotive, Sales, Hospitality/Retail, Business related experience preferred.

Certificates and Licenses:

Valid Driver’s License

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Work Environment:

Duties are performed throughout the dealership, both indoors and outdoors and on customer test drives. Due to the nature of the position, Salesperson may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the dealership facilities and the outdoor car lot to interact with customers and other departments.

Hendrick Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values.

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

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Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

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