Job Description

Honda of Concord

Grow your career with one of the largest, most successful privately held companies in the U.S., voted #1 in Automotive for Online Reputation and ranked among "Best Dealerships to Work For!"

• **AWARD-WINNING** Hendrick Honda dealership in Concord, NC (250+ units sold per month)!

• The Sales Manager is responsible for driving new car sales by managing the sales process, leading and motivating sales staff, and providing EXCEPTIONAL customer service! This also includes managing various aspects of the sales department while executing marketing and sales strategies to increase dealership visibility and generate new business.

• Pay Range: $180,000 - $230,000 per year and above (based on job performance).

Benefits:

• NO COST Employer Paid Healthcare & Prescription Plan

• Rewarding Performance Based Pay Plans & Bonuses

• Paid Company Training

• 401(k) Retirement Plan with Company Match

• Dental, Vision, Life Insurance

• Paid Time-Off up to 3 weeks Vacation

• Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

• Holiday and Sick Pay

• Employee Discounts

• College Scholarship Program

• NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)

• Clean State of the Art facilities

• Promote From Within Culture

Job Responsibilities:

• This job has direct supervisory responsibilities.

• Develops and implements effective sales strategies and programs to maximize sales, customer satisfaction, and profitability.

• Monitors market trends to identify potential sales opportunities, and adjusts strategies accordingly.

• Trains, motivates, and manages sales staff to ensure goals and objectives are met.

• Evaluates performance and develops plans to improve productivity.

• Establishes and maintains positive relationships with customers.

• Monitors customer feedback and makes necessary changes to improve customer service.

• Negotiates with customers to close sales.

• Maintains inventory of new cars and tracks sales.

• Manages and tracks orders and deliveries.

• Monitors and analyzes sales reports and develops action plans to address any trends or issues.

• Generates sales leads and ensures they are followed up on.

• Prepares and analyzes budgets and forecasts to ensure profitability.

• Ensures successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives.

• Ensures successful achievement of Autoguard Tier 3 each month.

• Ensures MOC reputation achievement each month, per the Hendrick guidelines.

• Works with upper management and Human Resources to make hiring and discipline decisions.

• Responsible for sale price & trade-in vehicle appraisal decisions.

• Ensures proper reporting of sales to manufacturer(s).

• Attends required manager meetings.

• Maintains effective employee relations.

• Maintains an organized, clean and safe work area.

• Participates in required training.

• Follows Safeguards rules and regulations.

• Demonstrates the Company’s Core Values.

• Complies with Company policies and procedures.

• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

• Other duties as assigned.

Qualifications:

• Valid Driver’s License.

• College Degree preferred.

• 5 years of relevant work experience.

• Knowledge of automotive sales industry.

• Excellent communication, organizational and problem-solving skills.

• Knowledge of Dealership Management System, Microsoft Office products, and web based applications.

• Proven record of successfully leading and coaching a sales team.

• Solid understanding of dealership operations and financial management.

• Knowledge of dealership sales processes, factory incentives, related laws and regulations.

• Proven experience in developing and executing successful sales strategies.

• Willingness to stay current on automotive trends and technology.

• Flexibility to work rotating shifts, weekends, and holidays as needed.

Essential Skills:

• Ability to read and comprehend instructions, correspondence, and memos.

• Ability to effectively present information in one-on-one and small group situations to customers and company personnel.

• Ability to build positive relationships with customers and employees.

• Ability to work well under pressure and meet deadlines.

Essential Competencies:

• Analytical - Collects and researches data, uses intuition and experience to complement data.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification.

• Team Work - Balances team and individual responsibilities, contributes to building a positive team spirit.

• Leadership - Inspires and motivates others to perform well, inspires respect and trust.

• Ethics - Works with integrity and ethically, upholds organizational values.

• Initiative - Volunteers readily.

• Problem Solving - Gathers and analyzes information skillfully, develops alternative solutions.

• Technical Skills - Strives to continuously build knowledge and skills.

• Interpersonal - Focuses on solving conflict, not blaming.

• Dependability - Follows instructions, responds to management direction.

• Motivation - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles.

• Planning / Organizing - Uses time efficiently, sets goals and objectives.

Apply Now for this Amazing Opportunity!

For more information please visit www.hendrickcareers.com.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

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