Hendrick Automotive Group

Sales Product Specialist - Full Time

Concord, North Carolina | Oct 7, 2023
Industries
Automotive-vehicles/parts/service
Job Function
Marketing

Job Description


Hendrick Volkswagen of Concord

Full time
R-60847

Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Hendrick Volkswagen of Concord

Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! We are looking for quality teammates who are eager to learn new skills and seek opportunities for growth within a rewarding business industry!

**AUTOMOTIVE EXPERIENCE IS NOT REQUIRED**


Sales Product Specialist Job Description:
  • Sales Product Specialists have the rewarding opportunity to be an ambassador of our company, as you will be interacting with customers and helping them select the PERFECT vehicle to meet their needs. They are trained to use their knowledge of the latest car models and features to guide customers through the selection process and ensure that customers are aware of the various financing and leasing options available to them.
  • Benefits:
    • NO COST Employer Paid Healthcare & Prescription Plan
    • Rewarding Performance Based Pay Plans & Bonuses
    • Starting Pay Guarantee
    • Paid Company Training
    • 401(k) Retirement Plan with Company Match
    • Dental, Vision, Life Insurance
    • Paid Time-Off up to 3 weeks Vacation
    • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
    • Holiday and Sick Pay
    • Employee Discounts
    • College Scholarship Program
    • NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)
    • Clean State of the Art facilities
    • Promote From Within Culture


    Job Responsibilities:
    • Greet customers at the dealership and discuss their car needs.
    • Assist customers with understanding different vehicle features and product options.
    • Demonstrate the features and advantages of a variety of cars.
    • Upsell features and accessories.
    • Negotiate and close sales deals.
    • Follow up with customers after sales to ensure satisfaction.
    • Stay current on industry news and trends.
    • Monitor customer feedback and suggest product improvements.
    • Provide information on special offers and promotions.
    • Handle customer inquiries and concerns.
    • Maintain detailed records of sales activity.
    • Track and respond to customer inquiries in a timely manner.
    • Continuously improve through feedback.
    • Other duties as assigned.


    Qualifications:
    • Valid Driver's License.
    • College Degree, High School Diploma, or equivalent.
    • Satisfactory work experience in customer service.
    • Excellent communication and interpersonal skills.
    • Proficiency with Microsoft Office and other computer software.


    Essential Skills:
    • Ability to work independently and as part of a team.
    • Ability to handle customer inquiries in a professional and efficient manner.
    • Computer literacy and ability to use customer databases.
    • Ability to build relationships with customers.


    Apply Now for this Amazing Opportunity!

    For more information please visit www.hendrickcareers.com.

    This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB

    Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf .