Hendrick Automotive Group

Guest Services

Franklin, Tennessee | Sep 30, 2023
Industries
Automotive-vehicles/parts/service
Job Function
Information Technology

Job Description


Darrell Waltrip Honda

Part time
R-60655

Location: 1430 Murfreesboro Rd, Franklin, Tennessee 37067

Darrell Waltrip Honda

  • Performs opening and closing Guest Services procedures.
  • Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
  • Tracks and filters all incoming calls and takes messages.
  • Communicates effectively with Guest Services Manager and Greeters.
  • Reconciles/updates data entry with dealership software.
  • Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
  • Walks around the showroom hourly to offer refreshments to guests.
  • Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
  • Helps maintain a clean and comfortable environment (monitor facility)
  • Provides new hire CM training when requested


Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf .