Hendrick Automotive Group

Hendrick Cars - Service Advisor

Concord, North Carolina | Sep 16, 2023
Industries
Automotive-vehicles/parts/service
Job Function
Customer Service

Job Description


Hendrick Toyota Concord

Full time
R-59469

Location: 7670 Bruton Smith Blvd, Concord, North Carolina 28027

Hendrick Toyota Concord

Service Advisor Career Opportunity with our award-winning Toyota service team! Voted #1 for Hendrick Automotive Group's Online Reputation and ranked among "Best Dealerships to Work For," we are proud to serve our customers and CONTINUE TO GROW in Concord, NC - just minutes from NASCAR's Charlotte Motor Speedway and Concord Mills!

Automotive Service Advisor Job Description:

  • Responsible for greeting customers, opening & closing vehicle repair orders, determining maintenance costs, selling and scheduling services to be performed.
  • Schedule: Full Time day/afternoon/weekend shifts, business hours 6:00am-7:00pm, closed on Sundays.
  • Pay Range: $50,000-$100,000 per year (Bonus/Commission pay plan based on job performance).


Benefits:
  • NO COST Employer Paid Healthcare & Prescription Coverage
  • Paid Company and Manufacturer Training
  • 401(k) Retirement Plan with Company Match
  • Dental, Vision, Life Insurance
  • Relocation Assistance
  • Education Tuition Reimbursements
  • Paid Time-Off up to 3 weeks Vacation
  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
  • Holiday and Sick Pay
  • Employee Discounts
  • College Scholarship Program
  • NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)
  • Clean State of the Art facilities
  • Promote From Within Culture


Qualifications:
  • Valid Driver's License.
  • College Degree, High School Diploma, or equivalent.
  • 2 years satisfactory work experience in Automotive setting.
  • Working knowledge of the mechanical operations of vehicles.
  • Excellent interpersonal, customer service, and organizational skills.


Our Core Values:
  • Servant Leadership-Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
  • Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
  • Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
  • Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
  • Passion for Winning- Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
  • Accountability at All Levels-Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
  • Commitment to Continuous Improvement-Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.


Apply Now for this Amazing Opportunity!
  • Please submit your information and our recruiting team will be in touch shortly!


This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf .