Hendrick Automotive Group

Service Advisor/Writer - Full Time

Norfolk, Virginia | Oct 27, 2023
Industries
Automotive-vehicles/parts/service
Job Function
Customer Service

Job Description


Position Title Service Advisor/Writer - Full Time

Req ID: R-58834

Location: Norfolk, Virginia

Dealer Location: Rick Hendrick Cadillac (Norfolk)

Time Type: Full time

Posted Date: Posted 21 Days Ago

Description:

Rick Hendrick Cadillac (Norfolk)

Location: 6222 Virginia Beach Blvd, Norfolk, Virginia 23502


Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! We are looking for quality teammates who are eager to grow their careers within a rewarding business industry!

Job Details:

  • Responsible for greeting customers, opening & closing vehicle repair orders, determining maintenance costs, selling and scheduling services to be performed. Full Time day/afternoon/weekend shifts, business hours 7:30am-6:00pm, closed on Sundays AND Mondays.

  • Bonus/Commission pay plan (performance-based).

Take Advantage of Our Cutting Edge Benefits:

  • NO COST Employer Paid Healthcare & Prescription Coverage

  • Paid Company and Manufacturer Training

  • 401(k) Retirement Plan with Company Match

  • Dental, Vision, Life Insurance

  • Relocation Assistance

  • Education Tuition Reimbursements

  • Paid Time-Off up to 3 weeks Vacation

  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

  • Holiday and Sick Pay

  • Employee Discounts

  • College Scholarship Program

  • NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)

  • Clean State of the Art facilities

  • Promote From Within Culture

Qualifications:

  • Valid Driver's License.

  • College Degree, High School Diploma, or equivalent.

  • 2 years satisfactory work experience in Automotive setting.

  • Working knowledge of the mechanical operations of vehicles.

  • Excellent interpersonal, customer service, and organizational skills.

Core Values:

  • Servant Leadership- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

  • Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

  • Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

  • Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

  • Passion for Winning- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

  • Accountability at All Levels- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

  • Commitment to Continuous Improvement- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Apply Now for this Amazing Opportunity!

  • Please submit your information and our recruiting team will be in touch shortly!

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.



About Us:

About Us

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.

The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.