Job Description

General Pet Supply


Work Location: MO - Riverside
Job Code: 10275


Looking for a job on the open road with the ability to be home nights and weekends? General Pet Supply, a division of Central Pet & Garden Co. is looking for a Driver Lead at the Kansas City location.

Full-time employees enjoy excellent benefits including medical, dental, vision, flexible spending accounts, short-term and long-term disability, free life insurance, tuition reimbursement, product discounts and more! You will play an important role in helping the organization achieve our goals of providing a high level of customer satisfaction.

ROLE SUMMARY

Assist the Delivery Manager with the management of the delivery operationsand the coaching/development ofdelivery personnel.Will perform the delivery driver responsibilities as needed which includes driving tractor trailers and/orstraight truck, locally and out of town, to deliver pet food and supplies to customers.

MEASURES OF SUCCESS

• Assist in the training and development of delivery drivers.This includes conducting ride a longs with drivers
• Work with the Transportation Manager to review and modify routes to increase efficiency and minimize delivery expenses.
• Communicate with delivery drivers on safety, process improvements, etc
• Provide input for delivery driver performance reviews
• Perform preventative maintenance on the delivery equipment (pallet jacks and hand carts).
• Complete necessary paper/computer work (i.e. Proof of delivery, etc.
• Perform pre-trip and post-trip vehicle inspection.
• Operate straight truck or tractor trailer with manual transmission, locally or out of town, in accordance with local, state and DOT laws; and company policy.
• Unload product from truck (using hand truck/dolly, manual pallet jack and/or electric pallet jack)
• Merchandise product (certain accounts only).
• Re-secure load (using load bars, moving pallets, etc.) between deliveries
• Pick up returns from clients (i.e. full pallets to single items.
• Clean out truck; includes sweeping, stacking pallets, product returns and damage
• Fuel up vehicle.
• Provide high level of customer service.
• COD collections.
• Regular attendance

IDEAL CANDIDATE ATTRIBUTES

• Valid Class A CDL preferred will consider Class B CDL
• 1-3 years of previous delivery and customer service experience. Driving experience should include the operation of straight trucks and/or tractor trailers.
• High School Diploma or equivalent.
• Previous lead/supervisory experience preferred.
• Able to handle confrontation in a professional manner.
• Able to provide training and coaching to other employees
• Able to read, write and speak English and perform basic math calculations, including addition, subtraction, multiplication and division.
• Maintain a professional appearance with the practice of personal hygiene and abide by dress code.
• Possess a strong work ethic, good attendance, motivation and a positive attitude.
• Organized, attentive to details and able to read a map.
• Safety conscious and possess a good driving record.Must maintain driving record in accordance with Company’s driver performance standards.
• Abide by U.S. Department of Transportation (DOT) and General Pet Supply’s drug and alcohol policy and be able to pass a pre-employment drug screen.
• Meet U.S. Department of Transportation (DOT) physical and medical requirements and possess a valid medical card.Medical card must be updated on Driver’s License per regulations.
• Able to perform the physical requirements of the position as described in this job description and job duties as outlined in the training manual(s).
• Possess excellent customer service skills, communication skills and demonstrate tact and diplomacy. Must be courteous and responsive to customer needs.
• Position requires a high level of concentration when operating the motor vehicle.
• Flexible to changing customer or operational demands.Able to work early mornings, late evenings and overtime on short notice and able to deliver overnight routes as needed.
• Able to operate commonly used delivery equipment, including a handcart and pallet jack.
• Able to work with or without supervision.
• Strong understanding of DOT logging requirement, including electronic logs.

WORKING CONDITIONS

• Standing/walking on uneven surfaces.
• Temperature varies based on weather conditions.
• Sitting/drivingfor multiple hours to completedeliveries.
• Bending/twisting getting in and out of the truck and delivering product.
• Use of equipment including pallet-jacks, hand trucks, lift-gate on trailers, etc.
• Lifting/down stacking pallets of products at deliveries.
• 5-10 hours of overtime per week
• 4 day work weeks, home most nights

FULL TIME EMPLOYEE BENEFITS

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Short-Term Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid vacation and holidays
• Employee Assistance Program
• Access to thousands of free online courses
• Education Assistance (both college degrees and professional)
• Referral Program with cash bonus
• Access to on-demand pay

General Pet Supply is a division of Central Garden & Pet Co.Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2022 net sales of $3.3 billion, Central is on amission to leadthe future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry~Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central Garden & Pet is based in Walnut Creek, California and has over 7,000 employees across North America and Europe. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.