Job Description

Short Description:

Business Analyst for development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training material.

Complete Description:

**Candidates will be allowed to work remotely until all staff return to site. At that time the candidate will be required to work onsite full time.

**The agency can ship the equipment.

Overview

The Business Analyst (BA) is a key member of the Permitting Transformation project team with the North Carolina Department of Environmental Quality (DEQ). DEQ is the lead stewardship agency for the protection of North Carolina's environmental resources. DEQ's Permitting Transformation Program is an exciting, department-wide initiative to update and improve the permit process and provide better access to permit information.

The top three PTP goals are:

1. Streamlining permitting processes to ensure a consistent, transparent, and efficient permitting process across DEQ.
2. Modernize the permitting system online – Create a web-based solution for applying, tracking and paying for applications.
3. Create publicly accessible data dashboards.

As the BA, you will “bridge the gap between the business and IT” and work closely with PTP project managers, developers, process engineers, specialists in DEQ divisions, and other DEQ and IT professionals to help guide the permit transformation process.

What You Will Do…

• Be the lead BA that coordinates other PTP BAs while they collaborate with key teams and individuals to identify and produce business, user, solution, and functional requirements.
• Facilitate requirements elicitation working sessions
• Work closely with data specialists and architects to identify common data elements and attributes for various current-state systems.
• Produce user stories, story maps, simple user manuals, and related user-focused artifacts.
• Help conduct user acceptance testing (UAT) sessions.
• Create weekly status updates that include recent accomplishments, status of milestones, and risks, and other key activities.

Requirements

• Understanding of general IT architectural principles, technical designs and specifications.
• Understanding business requirements and translating them into specific software requirements.
• Experience with evaluating information harvested through surveys and workshops, task analysis and business process description.
• Excellent interpersonal skills
• Team player and collaborator with a great attitude
• Analytical thinker and problem solver
• Bachelor's or Master's degree in IT, Computer Science, or equivalent experience.
• 5+ years of demonstrable experience in business analysis work
• Commitment to a 40-hour work week.
• Willingness to learn about the DEQ organizational structure

Nice-to-Have

• BA experience with MS Power Apps – Dynamics CRM in particular.
• Wireframing and UX experience
• Familiarity and experience with both waterfall and agile project management methodologies